The service includes the preparation and maintenance, including teaching, of a procedural framework which helps prevent and terminate business disasters resulting from incidents that take place in the client’s IT system and have a negative effect on critical business processes. This provides a possibility for minimizing the various risks and enforcing the system’s more critical points in order to ensure that business continuity is not damaged.
In case of any disasters that deviate from business as usual, it is expected that the servers and applications involved can be restarted as soon as possible. However, to realize this goal it is not sufficient to merely have the hardware elements in place that ensure suitable redundancy and to develop a suitable backup system. This is because disasters come at unexpected times in an unexpected manner. That is why it is necessary to develop a disaster recovery plan for the IT system and to implement it with great circumspection.
Disaster recovery planning (DRP) is primarily focused on planning the recovery of services, IT systems and most important resources used by business/production processes as well as the continuity of service.
Our task is to prepare the organization for the management of a disaster situation and develop and strengthen the IT disaster management capability.
DRP area of activities
- Survey of IT processes and infrastructure.
- Definition of IT Disaster Management plans.
- The Disaster Response Team structure and IT
disaster situation management process planning. - Delimitation of responsibilities and powers related to disaster management.
- Development of a document system of The IT disaster management process.
- The process of error detection and the process of recovery
Result products:
- DR framework / regulations
- Records required for DR processes
- DR team contacts:
- Availability of keys and accesses
- Availability of backup assets
- Availability of backups
- Availability of install media
- Availability of documentations
- General recovery plans
- System-specific recovery plans
- Key system-specific setting parameters
- DR educational materials
- DR and redundancy test plans
- DR and redundancy testing protocols and reports